SHIPPING
Shipping
Clear delivery info, no surprises.
Processing time
Orders are prepared before dispatch. During peak periods, processing may take a little longer. You’ll receive a confirmation email once your order is on the way.
Shipping time
Delivery speed depends on your country and the local courier network. Tracking updates may become active after the parcel reaches your destination region.
Tracking
When available, you’ll receive tracking details by email. If you can’t find it, check spam/junk and contact support so we can resend it.
Customs & duties
International orders may be subject to customs checks depending on your country. Any applicable fees are determined by local authorities.
FAQ
Common questions
Why is tracking not updating?
- Some couriers update tracking only after the first local scan.
- International transit can show limited events until arrival.
- Weekends/holidays may delay scans.
Wrong address?
Contact support as soon as possible with your order number. If the order hasn’t been dispatched yet, we’ll do our best to update it.